Damaged mailboxes force residents to make long drive

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MIDLAND COUNTY -- Residents in a Midland County neighborhood have an added hassle after their Postal Service mailboxes were destroyed. Now, some residents have to make a long trip to pick up their mail in town.

"I'm 88 years old, I don't work anymore. I have no reason to go to town except for groceries," Cook said.

Once a week, Midland County resident Norma Cook drives 20 miles into town for her necessities but for more than two months she's been making two trips into town.

"Now, I must go to town to pick up my mail. If I don't go to town to pick up my mail and get my statements, my billings that I owe, my electricity could be turned off if I don't get those paid," Cook said.

There are about 80 boxes that sit at the intersection of South County Road 1210 and West County Road 180, but according to one resident in the area only 16 are usable.

When asked why the mailboxes have been left in this condition for a long period of time, the United States Postal Service issued the following statement...

"The Postal Service is committed to providing the best service possible, and we regret any inconvenience to our customer. Rest assured that the Postal Service is working to resolve this issue as soon as possible. Over the past year, due to a recent increase in traffic, mail receptacles at this location have been destroyed numerous times by vehicles crashing into them. The Postmaster is currently working with the county on the issue and expects to have a solution soon, possibly within a few weeks. The Postal Service appreciates all customer feedback and encourages customers with service issues to contact their local post office or call the USPS Customer Care Center, at 1-800-275-8777

In the meantime, Norma is not only looking forward to having her bills delivered nearby again, but also the kind of mail that makes her day a little brighter.

"Once in a while, I get something good besides a bill," Cook said.

The Postal Service said the county will approve a new location for the mailboxes and they are waiting to hear exactly where that will be.